No hot water is urgent in a way most plumbing is not, and we treat it that way. We will also tell you honestly when a tank is not worth repairing.
Most water heater faults are inexpensive parts — a thermocouple, a thermostat, an element, a relief valve, a gas control. On a tank with years left in it, replacing one of those is clearly the right call.
A lot of Burnaby townhomes put the tank in a tight mechanical closet off the garage, which makes annual flushing easy to skip and sediment easy to accumulate.
The judgement comes with older tanks. Spending real money on a component inside an eleven-year-old tank is usually throwing it away, so you get both numbers and you decide. We would rather say that than take the repair fee twice.
If the tank is actively leaking, shut off the cold supply valve above it and the gas or the breaker, then call — that one is an emergency.
Brentwood · Metrotown · Edmonds · Burnaby Heights · Capitol Hill · Sperling-Duthie — and everywhere else in Burnaby.
Permitted work in Burnaby goes through the City of Burnaby. We pull it and book the inspection as part of the job — you do not deal with the city.
Common faults, what they cost to fix, and how to judge repair against replacement.
Water heater repair explained →Burnaby is split down the middle. The postwar bungalows in Burnaby Heights and Capitol Hill mostly predate Poly B, while the enormous wave of townhomes and low-rise condos built around Metrotown, Brentwood and Edmonds through the 1980s and early 90s lands right inside the window.
A lot of Burnaby sits on a slope, so supply runs cross unheated crawlspaces and under-house areas more often than people expect.
Same-day where we can, and a straight answer on repair versus replace.