24/7 Emergency Service101-3993 Henning Drive Burnaby BC V5C 6P7

24/7 Emergency Plumber in Burnaby

Burst pipe, flooding, or no water at all. Shut off your main first, then call — we answer at any hour, and a person picks up rather than a voicemail box.

Water escaping from a failed pipe
Emergency Plumbing — Burnaby

Emergency Plumbing in Burnaby

The single most useful thing you can do between noticing a leak and a plumber arriving is close the main shut-off valve. It turns an expensive problem into a contained one, and it is worth finding and labelling that valve now rather than hunting for it during a flood.

Being headquartered in Burnaby means our emergency response here is measured in minutes rather than the drive time to the far end of the valley.

Then call. We answer at 2am with a person, and we will talk you through what to do while a technician is dispatched to Burnaby.

After the water is off we cut back to sound pipe and make a permanent repair rather than clamping over a split, pressure-test it, and give you photographs and a written description of the failure for your insurer.

  • ✓24/7 live answering — a person, at any hour, not a voicemail box.
  • ✓Leaks jump the queue — anything actively losing water in Burnaby gets dispatched first.
  • ✓After-hours rate quoted on the phone — you know what it is before we roll, never at the end.
  • ✓Permanent repairs — cut back to sound pipe, not a clamp over a split.
  • ✓Insurer documentation — photos and a written description of what failed.
Call for Emergency Service (604) 636-3939

Where we work in Burnaby

Brentwood · Metrotown · Edmonds · Burnaby Heights · Capitol Hill · Sperling-Duthie — and everywhere else in Burnaby.

Permits

Permitted work in Burnaby goes through the City of Burnaby. We pull it and book the inspection as part of the job — you do not deal with the city.

Full details

What counts as an emergency, what to do before we arrive, and where to find your main shut-off.

Emergency plumbing explained →
About Burnaby Homes

Why Burnaby Gets These Calls

Burnaby is split down the middle. The postwar bungalows in Burnaby Heights and Capitol Hill mostly predate Poly B, while the enormous wave of townhomes and low-rise condos built around Metrotown, Brentwood and Edmonds through the 1980s and early 90s lands right inside the window.

A lot of Burnaby sits on a slope, so supply runs cross unheated crawlspaces and under-house areas more often than people expect.

Other plumbing we do in Burnaby

Nearby

More in Burnaby

Everything We Do in Burnaby

FAQs

Emergency Plumbing in Burnaby — Questions

In most Burnaby homes it is where the water service enters the building — a crawlspace, a garage, a utility room, or near the hot water tank. If you genuinely cannot find it, the municipality (City of Burnaby) can shut off at the street.
There is an after-hours rate and we tell you what it is on the phone before we dispatch. Membership customers do not pay an emergency premium at all.
Plumber first, to stop the water — that is the part that gets more expensive by the minute. Call your insurer straight after. Most policies expect you to take reasonable steps to limit the damage, which is exactly what shutting it off and calling a licensed plumber is.
Two things dominate. Aging supply pipe — a large share of our emergency calls are Poly B failures, which happen suddenly and inside walls. And cold snaps, which find every uninsulated crawlspace run and every hose left attached to an outdoor tap.
Anything causing damage now or leaving you without water: a burst or split pipe, water through a ceiling, a supply line that will not stop, a failed water heater emptying its tank, or no water at all. A dripping tap is not an emergency — booking it normally will cost you less.

Emergency in Burnaby? Call Now

Shut off the main, move what you can out of the water, and call (604) 636-3939.

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