No hot water is urgent in a way most plumbing is not. We treat it that way — and we tell you honestly when the tank is not worth repairing.
Most water heater faults are inexpensive parts: a thermocouple, a thermostat, a heating element, a relief valve, a gas control. On a tank with years left, replacing one of those is clearly the right call.
The judgement comes with older tanks. Spending real money on a component in an eleven-year-old tank is usually throwing it away, and we would rather tell you that than take the repair fee twice. You get both numbers and you decide.
Most calls turn up something else worth looking at. Here is what else we handle.
Same-day response where we can, and a straight answer on repair versus replace.