24/7 Emergency Service101-3993 Henning Drive Burnaby BC V5C 6P7

Sump Pump Repair in Metro Vancouver

A sump pump spends most of the year doing nothing, then is asked to work continuously during an atmospheric river. That is exactly when people discover theirs has failed.

Technician servicing pumped equipment
7–10 yrs
Typical pump service life
Before Oct
Best time to test yours
Backup
Keeps running in an outage
24/7
Storm response
Sump Pump Repair

It Only Matters on the Worst Day of the Year

Sump pumps fail quietly. The float sticks, the check valve leaks back, the impeller clogs, or the motor simply reaches the end of its life — and because the pit is dry for months at a time, nobody notices until the pit is filling faster than the pump can clear it.

The fix is nearly always cheap relative to the consequence. We test under load, check the discharge line and check valve, verify the float travel, and tell you honestly whether yours will get through another winter.

  • ✓Tested under load — not just switched on — the pit is filled and the cycle watched.
  • ✓Check valve verified — a failed one makes the pump re-pump the same water forever.
  • ✓Float travel and switch — the most common single point of failure.
  • ✓Discharge line checked — a blocked or frozen outlet makes a good pump useless.
Book a Plumber Call Now

Sump Pump Problems We Fix

  • Pump will not start
  • Runs constantly and will not shut off
  • Short cycling on and off
  • Loud grinding or rattling
  • Stuck or tangled floats
  • Failed check valves
  • Clogged impellers and intakes
  • Blocked or frozen discharge lines
  • Pump replacement and battery backup
Related

While We Are There

Most calls turn up something else worth looking at. Here is what else we handle.

FAQs

Sump Pump Questions

Pour a bucket of water slowly into the pit until the float rises. The pump should start on its own, clear the pit, and shut off cleanly without cycling back on. If it does not start, runs after the pit is empty, or restarts immediately, something is wrong. Do that test before the wet season, not during it.
It is usually a stuck float, a failed check valve letting discharged water run straight back into the pit, or a pump that is undersized for the volume it is now handling. Constant running burns the motor out early, so it is worth diagnosing rather than living with.
Roughly seven to ten years for a typical residential pump, less if it runs hard. Given what one failure costs in a finished basement, replacing a pump that is near the end of its life before a wet winter is cheap insurance rather than an upsell.
In Metro Vancouver, it is worth serious thought. Our heaviest rain often arrives with the wind that takes the power out — which is the precise moment a mains-powered pump stops. A battery backup keeps pumping through the outage. More on backup systems.
The pump only handles what reaches the pit. If water is arriving another way — through the walls, over a failed perimeter drain, or from a blocked downspout discharging against the foundation — a working pump will not stop it. We look at where the water is actually coming from rather than just replacing the pump.

Test It Before the Next Storm

A sump pump that fails during heavy rain is a basement full of water. Book a check now.

Book Now (604) 636-3939
Emergency: (604) 636-3939📅 Book Now