Burst pipe, flooding, or no water at all. Shut off your main first, then call — we answer at any hour, and a person picks up rather than a voicemail box.
The single most useful thing you can do between noticing a leak and a plumber arriving is close the main shut-off valve. It turns an expensive problem into a contained one, and it is worth finding and labelling that valve now rather than hunting for it during a flood.
Near Boundary Bay the ground sits low and stays wet, so a burst pipe and a working sump pump often arrive in the same week.
Then call. We answer at 2am with a person, and we will talk you through what to do while a technician is dispatched to Tsawwassen.
After the water is off we cut back to sound pipe and make a permanent repair rather than clamping over a split, pressure-test it, and give you photographs and a written description of the failure for your insurer.
Beach Grove · English Bluff · Boundary Bay · Tsawwassen Heights — and everywhere else in Tsawwassen.
Permitted work in Tsawwassen goes through the City of Delta. We pull it and book the inspection as part of the job — you do not deal with the city.
What counts as an emergency, what to do before we arrive, and where to find your main shut-off.
Emergency plumbing explained →A lot of Tsawwassen filled in from the 1960s through the 90s, so the Poly B window covers a meaningful slice of the housing here.
Close to Boundary Bay the ground sits low and the water table is high, which puts real load on sump pumps through the wet season.
Shut off the main, move what you can out of the water, and call (604) 636-3939.