Burst pipe, flooding, or no water at all. Shut off your main first, then call — we answer at any hour, and a person picks up rather than a voicemail box.
The single most useful thing you can do between noticing a leak and a plumber arriving is close the main shut-off valve. It turns an expensive problem into a contained one, and it is worth finding and labelling that valve now rather than hunting for it during a flood.
In a White Rock condo a supply failure is rarely contained to one unit, which makes shutting off fast more important than usual.
Then call. We answer at 2am with a person, and we will talk you through what to do while a technician is dispatched to White Rock.
After the water is off we cut back to sound pipe and make a permanent repair rather than clamping over a split, pressure-test it, and give you photographs and a written description of the failure for your insurer.
East Beach · West Beach · Five Corners · Hillside — and everywhere else in White Rock.
Permitted work in White Rock goes through the City of White Rock. We pull it and book the inspection as part of the job — you do not deal with the city.
What counts as an emergency, what to do before we arrive, and where to find your main shut-off.
Emergency plumbing explained →White Rock has an older detached stock alongside a large number of low-rise condos built through the 1980s and 90s — and those condos are a common place to find Poly B.
The whole town runs down a slope to the beach, so supply and drainage both work with a lot of elevation change.
Shut off the main, move what you can out of the water, and call (604) 636-3939.