Burst pipe, flooding, or no water at all. Shut off your main first, then call — we answer at any hour, and a person picks up rather than a voicemail box.
The single most useful thing you can do between noticing a leak and a plumber arriving is close the main shut-off valve. It turns an expensive problem into a contained one, and it is worth finding and labelling that valve now rather than hunting for it during a flood.
Exposed runs on steep Horseshoe Bay lots see colder conditions than the regional forecast suggests, and they freeze first.
Then call. We answer at 2am with a person, and we will talk you through what to do while a technician is dispatched to Horseshoe Bay.
After the water is off we cut back to sound pipe and make a permanent repair rather than clamping over a split, pressure-test it, and give you photographs and a written description of the failure for your insurer.
Horseshoe Bay village · Eagleridge · Gleneagles — and everywhere else in Horseshoe Bay.
Permitted work in Horseshoe Bay goes through the District of West Vancouver. We pull it and book the inspection as part of the job — you do not deal with the city.
What counts as an emergency, what to do before we arrive, and where to find your main shut-off.
Emergency plumbing explained →Horseshoe Bay is a mix of older homes — some of them originally seasonal — and later infill, so what is behind the walls varies a lot from street to street.
Steep, rocky lots and exposed runs mean pipes here see colder conditions than the numbers at the airport suggest.
Shut off the main, move what you can out of the water, and call (604) 636-3939.