Burst pipe, flooding, or no water at all. Shut off your main first, then call — we answer at any hour, and a person picks up rather than a voicemail box.
The single most useful thing you can do between noticing a leak and a plumber arriving is close the main shut-off valve. It turns an expensive problem into a contained one, and it is worth finding and labelling that valve now rather than hunting for it during a flood.
The upper Coquitlam neighbourhoods sit high enough to hold a freeze a day or two longer than the valley floor, which shows up in our call volume.
Then call. We answer at 2am with a person, and we will talk you through what to do while a technician is dispatched to Coquitlam.
After the water is off we cut back to sound pipe and make a permanent repair rather than clamping over a split, pressure-test it, and give you photographs and a written description of the failure for your insurer.
Maillardville · Austin Heights · Westwood Plateau · Burke Mountain · Como Lake — and everywhere else in Coquitlam.
Permitted work in Coquitlam goes through the City of Coquitlam. We pull it and book the inspection as part of the job — you do not deal with the city.
What counts as an emergency, what to do before we arrive, and where to find your main shut-off.
Emergency plumbing explained →Westwood Plateau and much of central Coquitlam were built out through the late 1980s and 90s, which makes this prime Poly B territory. Maillardville and parts of Austin Heights are older and more mixed.
The higher parts of Coquitlam get colder than the valley floor, and hillside homes here often have long crawlspace runs.
Shut off the main, move what you can out of the water, and call (604) 636-3939.