24/7 Emergency Service101-3993 Henning Drive Burnaby BC V5C 6P7

Frozen & Burst Pipe Repair

Vancouver homes are not built for deep cold, so it only takes a few days below freezing to find every uninsulated crawlspace run and every hose left on a tap.

Frozen outdoor tap dripping in winter
Frozen & Burst Pipes

Contain It, Repair It, Then Stop It Recurring

A burst pipe is a race against water volume. Everything else — the repair, the insurance, the drying — is downstream of how fast the supply gets shut off. If you take one thing from this page, make it this: find your main shut-off valve now and label it.

Once the water is off we cut back to sound pipe, make a permanent repair rather than a clamp, pressure-test it, and then look at why that particular run froze. A pipe that froze once in an unheated crawlspace will freeze again in the next cold snap unless something changes.

  • ✓24/7 emergency response — burst pipes do not wait for business hours.
  • ✓Safe thawing — controlled heat, never a flame near structure.
  • ✓Permanent repair — cut back to sound pipe, not a clamp over a split.
  • ✓Prevention afterwards — insulation, rerouting, frost-free hose bibs.
  • ✓Documentation for your insurer — photos and a written description of the failure.
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What We Handle

  • Burst and split supply pipes
  • Safe thawing of frozen runs
  • Pipe sections cut out and replaced
  • Frozen and split hose bibs
  • Frost-free hose bib installation
  • Crawlspace pipe insulation
  • Rerouting pipe out of unheated space
  • Pressure testing after repair
  • Full repiping where a system keeps failing
Prevention

Before the Next Cold Snap

Disconnect your hoses

The single highest-value five minutes you can spend. A hose left attached traps water against the bib, and the resulting split is usually inside the wall.

Insulate the crawlspace runs

Most Vancouver crawlspaces have at least one length of uninsulated supply pipe. Foam sleeve is cheap and it is the difference between a normal winter and an emergency call.

Know where your shut-off is

Label it. Show everyone in the house. In a real burst, the time spent hunting for the valve is the most expensive part of the whole event.

Related

While We Are There

Most calls turn up something else worth looking at. Here is what else we handle.

FAQs

Frozen & Burst Pipe Questions

Open the tap it feeds so there is somewhere for melt water to go and pressure to release. Apply gentle warmth — a hair dryer, a heat gun on low, a space heater in the room. Never use an open flame, a blowtorch or anything that could scorch the structure. And watch it while it thaws, because the split often only reveals itself when the ice clears and the water starts moving again.
Shut off the main water valve. That single action limits the damage more than anything else. Then kill power to any area where water is near electrical fittings, if you can reach the breaker safely. Photograph everything before you clean up. Then call us.
The ones in unheated space: crawlspaces, unheated garages, exterior walls, and above all outdoor hose bibs with a hose still attached. That last one is the most common single cause we see — the hose holds water against the valve, the valve freezes, and the split happens inside the wall where you cannot see it.
Sometimes, but do not assume it. Ice expands and can stretch or crack a pipe without an immediate visible leak. Once the system is flowing again, check the run carefully — and keep checking for a few days. A hairline split often only starts weeping once normal pressure returns.
Disconnect hoses before the first freeze and drain the hose bibs. Insulate exposed runs in crawlspaces and garages. Keep a trickle running on the coldest nights on any run you know is vulnerable. Where a pipe freezes repeatedly, the real fix is rerouting it into heated space, and we can quote that.

Pipe Burst? Shut the Main and Call Us

We answer 24/7. Every minute the water is off is damage that does not happen.

Book Now (604) 636-3939
Emergency: (604) 636-3939📅 Book Now