Burst pipe, flooding, or no water at all. Shut off your main first, then call — we answer at any hour, and a person picks up rather than a voicemail box.
The single most useful thing you can do between noticing a leak and a plumber arriving is close the main shut-off valve. It turns an expensive problem into a contained one, and it is worth finding and labelling that valve now rather than hunting for it during a flood.
A Ladner basement already dealing with a high water table has very little tolerance for an indoor leak on top of it.
Then call. We answer at 2am with a person, and we will talk you through what to do while a technician is dispatched to Ladner.
After the water is off we cut back to sound pipe and make a permanent repair rather than clamping over a split, pressure-test it, and give you photographs and a written description of the failure for your insurer.
Ladner Village · Holly · Hawthorne · Port Guichon — and everywhere else in Ladner.
Permitted work in Ladner goes through the City of Delta. We pull it and book the inspection as part of the job — you do not deal with the city.
What counts as an emergency, what to do before we arrive, and where to find your main shut-off.
Emergency plumbing explained →Ladner has a genuinely old village core alongside subdivisions that went in through the 1970s, 80s and 90s — the later ones are where the Poly B is.
Ladner is low-lying dyked land with a high water table. Sump pumps and perimeter drains are not optional equipment here, they are the thing keeping the basement dry.
Shut off the main, move what you can out of the water, and call (604) 636-3939.