Burst pipe, flooding, or no water at all. Shut off your main first, then call — we answer at any hour, and a person picks up rather than a voicemail box.
The single most useful thing you can do between noticing a leak and a plumber arriving is close the main shut-off valve. It turns an expensive problem into a contained one, and it is worth finding and labelling that valve now rather than hunting for it during a flood.
The Fraser Valley gets colder and holds the cold longer than the coast, so frozen and burst pipes are a genuinely bigger risk in Abbotsford than in Vancouver.
Then call. We answer at 2am with a person, and we will talk you through what to do while a technician is dispatched to Abbotsford.
After the water is off we cut back to sound pipe and make a permanent repair rather than clamping over a split, pressure-test it, and give you photographs and a written description of the failure for your insurer.
Clearbrook · Abbotsford West · McMillan · Sumas Mountain · Historic Downtown — and everywhere else in Abbotsford.
Permitted work in Abbotsford goes through the City of Abbotsford. We pull it and book the inspection as part of the job — you do not deal with the city.
What counts as an emergency, what to do before we arrive, and where to find your main shut-off.
Emergency plumbing explained →Abbotsford saw substantial growth through the 1980s and 90s, which puts a lot of Clearbrook and Abbotsford West housing inside the Poly B window.
The Fraser Valley gets colder and holds the cold longer than the coast does, so frozen pipes are a genuinely bigger risk here than in Vancouver.
Shut off the main, move what you can out of the water, and call (604) 636-3939.