A basement floor drain is the lowest opening in the system, which means it is the first place a main-line blockage shows itself — and the worst place for it to happen.
Everything above a basement floor drain empties past it. That makes it the canary for the whole system: when the main line downstream blocks, this is where it shows first, and it shows by putting water on your basement floor.
So a floor drain that has backed up even once is worth a camera. We want to know whether it was a one-off or whether something in the main line is going to do it again in six months.
Blocked drains rarely travel alone. Here is what else we handle.
Stop running water into the system and call. This one does not wait.